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Frequently Asked Questions

Straight answers to the questions warehouse operations teams ask most — about WMS software in general and Greenlights specifically.

About Greenlights

What is a warehouse management system (WMS)?
A warehouse management system (WMS) is software that automates and optimizes warehouse operations — receiving, putaway, picking, packing, and shipping. A modern cloud WMS like Greenlights also provides real-time inventory tracking, automated task dispatch, operator performance analytics, and integrations with ERPs and e-commerce platforms.
What is Greenlights WMS?
Greenlights is a cloud-based warehouse management system built for small and mid-size operations (10–200 employees). It automates task dispatch, tracks every SKU in real time, and gives managers daily performance dashboards — going live in 7 days at $150/month with no IT consultant required.
Who is Greenlights built for?
Greenlights is built for small and mid-size warehouses — e-commerce, 3PL, B2B distribution, retail, manufacturing, and food & beverage — that need real WMS functionality without enterprise price tags or 12-month implementation timelines.

Implementation & Setup

How long does it take to implement Greenlights?
7 days. Greenlights is cloud-hosted and pre-configured. Your onboarding specialist handles warehouse setup, integration configuration, and operator training in the first week — included in every plan at no extra cost.
How long do traditional WMS implementations take?
Enterprise systems like SAP EWM and Oracle WMS typically take 12 to 24 months. Mid-market systems average 3 to 6 months. Greenlights is the fastest WMS on the market at 7 days — because it's cloud-native and ships preconfigured.
Do I need a developer or IT consultant?
No. Your operations team handles the onboarding with support from Greenlights specialists. No coding required. We configure your warehouses, zones, locations, SKUs, and integrations together in the first week.
Does Greenlights require special hardware?
No. Greenlights runs in any modern web browser. Operators use iOS or Android tablets and smartphones. No proprietary scanners, RF terminals, or on-premise servers are required.

Pricing

How much does Greenlights cost?
Standard is $150/month for up to 20 users — every feature, cloud hosting, and onboarding included. Enterprise pricing is custom and adds unlimited users, custom integrations, EDI, SSO, a 99.9% uptime SLA, and a dedicated engineer.
How much does a WMS typically cost?
Enterprise WMS (SAP, Oracle) starts at $200,000 for implementation services plus annual licensing. Mid-market systems run $2,000–$10,000/month. Greenlights Standard is $150/month — transparent, flat pricing with no per-order fees.
Are there any hidden fees?
No. The monthly price covers all features, cloud hosting, updates, and support. Onboarding is included in every plan. There are no setup fees, per-order fees, or feature-tier upgrades.
Can I cancel at any time?
Yes. There is no minimum contract on the Standard plan. Cancel any time and your data is available for 30 days for export.

Features & Integrations

What ERP and e-commerce systems does Greenlights integrate with?
Out of the box: SAP, Oracle, Shopify, QuickBooks, and WooCommerce. Greenlights also connects to any system via its generic webhook connector — REST, SOAP, or EDI — with API key, JWT, or OAuth 2.0 authentication.
Do I need a WMS if I already have an ERP?
Yes, in most cases. ERPs manage financials and procurement but are not built for real-time warehouse execution. A WMS handles pick routing, operator assignment, and bin-level inventory in ways that ERP systems can't. Greenlights connects to your ERP so both stay in sync.
How does Greenlights improve inventory accuracy?
Every stock movement is a database transaction with rollback protection. Auto-scheduled cycle-count tasks catch discrepancies before they compound. Customers target 99.9% accuracy after going live.
Does Greenlights work on mobile?
Yes. The operator interface is built mobile-first for tablets and smartphones on the warehouse floor. No special apps to install — it runs in any modern browser.
Does Greenlights support 3PL operations?
Yes. Multi-warehouse inventory model, separate webhook connections per client OMS, and role-based access control support 3PL and fulfillment center use cases out of the box.

Comparison

How does Greenlights compare to SAP EWM?
SAP EWM targets large enterprises with multi-site warehouse networks. Implementation: 12–24 months, $200K–$1M+ in services. Greenlights targets small and mid-size warehouses: 7-day implementation, $150/month. Different tools for different scales.
How does Greenlights compare to Oracle WMS Cloud?
Oracle WMS Cloud is enterprise-grade software priced and scoped for large operations. Implementation takes 6–18 months with a systems integrator. Greenlights is self-onboarded in 7 days and designed for teams without dedicated IT departments.
How does Greenlights compare to Deposco?
Deposco is an AI-driven supply chain platform serving mid-market and enterprise customers — typically a 90-day minimum implementation. Greenlights focuses on core WMS execution (task automation, inventory tracking, operator analytics) with a 7-day implementation and transparent $150/month pricing for smaller operations.

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